Delta Air Lines Elevates Travel Experience for Nigerian Customers - By Daisy BARRO


Delta Air Lines has announced significant upgrades to its services for customers traveling between Nigeria and the United States. As of July 1, passengers departing from Murtala Muhammed International Airport (LOS) in Lagos have been enjoying a newly renovated premium lounge space designed to provide an elevated and comfortable ground experience.

According to Matteo Curcio, Delta's Senior Vice President for Europe, Middle East, Africa, and India, "With the launch of our new premium lounge in Lagos and the introduction of our most advanced aircraft on our routes, we are reaffirming Delta's commitment to Nigerian travelers. This is an investment in infrastructure, and we strive to deliver an exceptional travel experience from West Africa to the world."

The new lounge in Lagos offers an enhanced customer experience with more space, contemporary Nigerian-inspired design, high-speed Wi-Fi, private relaxation areas, and premium refreshments. It equally caters to Delta One customers as well as valued oil and gas clientele.

In addition to the lounge upgrade, sources say Delta will introduce its newest and most technologically advanced aircraft on routes between Lagos and the US starting in October 2025. The Airbus A350-900 will serve the Lagos-Atlanta (LOS-ATL) route, while the Airbus A330-900neo will operate on the Lagos-New York (LOS-JFK) route during the busy holiday travel season.

Joseph Young, the airline's General Manager for Europe, highlighted the significance of these enhancements, stating, "Delta has served Lagos for nearly 20 years, and it is a vital gateway for us. These enhancements reflect our long-standing partnership with Nigeria. Whether it's the comfort of Delta One Suites or the warm hospitality in our new lounge, we're elevating every step of the journey for our customers", he said.

The A350-900 and A330-900neo aircraft will offer a range of amenities, including Delta's signature Delta One Suites with lie-flat seats and sliding doors for privacy, luxury bedding, and personalized service. Passengers will also benefit from advanced air filtration systems and quieter cabins designed for greater relaxation on long-haul journeys.

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