ISAGO Aligns Safety Standards with ICAO Guidelines - By Daisy BARRO

 


The International Air Transport Association (IATA) has released the 10th edition of the IATA Safety Audit for Ground Operators (ISAGO) Standards Manual. The Standards contained therein have been updated to align with guidelines issued by the International Civil Aviation Organization (ICAO).

According to sources, ISAGO is a comprehensive and well structured audit program for ground service providers such as GSPs and ground handling companies operating at airports. Its main objective is to improve ground safety by reducing the frequency of accidents/incidents. To this end, reliable audit reports are made available to airlines to guide them in their management of ground operation risks, and GSPs on the ISAGO registry also benefit from a reduction in the number of audits required by airports and independent airlines.

IATA’s Director Audit Programs, Catalin Cotrut disclosed that in paralleling ISAGO Standards with those of ICAO, IATA is showing support and solidarity for ICAO’s commitment to guarantee the safety of all stakeholders involved in ground handling operations, and wants to ensure these safety standards remain harmonized in the industry.

“Fully aligning the ISAGO Standards with ICAO’s Manual on Ground Handling (ICAO Doc 10121) ensures that GSPs on the ISAGO registry apply the same global best practices in ground operations, and at the same level required of airlines and airports for the management of safety,” Mr. Cotrut said.

The newly released ISAGO Standards Manual includes, among others, requirements for passenger audit and employee health – parameters which have been included because of the changes brought about by the COVID-19 pandemic.

It is important to note that more than 230 GSPs have been registered under ISAGO as of February 2021, and about 300 GSP stations located at over 300 airports worldwide have already undergone ISAGO audits.


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